Everything about Telus customer service

Based on your description, the decision you been given appears to generally be a scam. Telus normally takes customer safety quite significantly, and we wish to assure you of the subsequent:

Be familiar with a doable fraud or misrepresentation currently being performed by some persons boasting to become Telus personnel. They may be contractors, or Distinctive advertising reps, or just employees who're intentionally misrepresenting Telus.

The hours they have got aren't Performing effectively with my operate and caring for an aged member of the family hectic routine. I also chatted Nevertheless they explained to me I really need to get in touch with in. 

I needed to Get hold of CS today with Chat along with the department I would like to talk to is simply readily available by telephone. The CS on Chat arranged a simply call back again at an arranged time slot. When that Office termed me later I acquired all the things sorted out.

The new calling aspect needs unknown callers to hear a short information and manually answer with a a single-digit code. For instance, a first-time dialer striving to hook up with a customer with the decision Manage element will probably be greeted with a quick information stating “this quantity has Get in touch with Regulate – to receive by, remember to press 9.” The number is randomly created. After the digit is pressed, the decision will join.

  I would need to employ an electrician and purchase it myself, to go ahead and take cable down from your house and remove it. I assume the neighbor must do that also. The phone cable lawfully belongs to Telus up right up until it connects to the home. I think I'll mail them a bill.

  I see this as being a squander of a regular bill which I caught with for three yrs.  I will discontinue it quickly when it my enslavement is concluded.  This bill suggests I owe further $25 alarm allow price and After i endeavor to phone their 1800 amount I get this message you have certified for a medical inform bracelet and the lady refused to respectfully let me go because I'm not intrigued.  Known as back again and picked to bypass the offer then obtain the concept the range I have dialed has been modified to ___ so I simply call that one and get the identical health care notify message, bypass that and the exact same information, telephone number has become adjusted but to your just one I dialed they reported it transformed to.

I just bought a similar phone. She said her name was Jennifer Smith (she had a thick accent. appropriate!) and experienced our telus acct selection.  She mentioned she'd enhance the koodo mobile acct and the telus residence service account for your loyalty reward. She asked for the $20 a single time setup rate.

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It's doable the receiver of you cell calls has that facts of their contacts. The cell phone will display that if it's a match in your case number.

The TELUS workforce acknowledges that our operate spans several Territories and Treaty spots and we have been grateful for the normal Understanding Keepers and Elders that are with us now, all those who have long gone before us along with the youth that encourage us.

What's worse could be the destruction Telus technical support of any have faith in people had with organization, as well as amplified skepticism. Organizations Will not help once they insist on working with phones and the Web to carry out small business, and make in depth usage of phone centers.

Family and friends don’t have to have to reply to the Call Handle each and every time, as the procedure remembers the numbers that not too long ago passed the take a look at. Additionally, you are able to keep lists of figures That ought to usually be authorized or usually blocked through your My TELUS account.

I was just looking to go away some responses (and also to vent) so that perhaps Telus may make communication easier Down the road. The full ordeal was extremely distressing - around somewhat camera I wished to return. 

The TELUS crew acknowledges that our get the job done spans a lot of Territories and Treaty locations and we have been grateful for the normal Know-how Keepers and Elders who're with us nowadays, whoever has absent prior to us and also the youth that inspire us.

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